Terms & Conditions

Please inform me of any issues that may affect the use of my equipment or products, this includes sensitivities. allergies or medical conditions for example coldsores or any open wounds like impetigo, this could potentially result In the service being refused If you do not notify me prior to your appointment as I may not be prepared with the correct disposable equipment . 

To lock in your event date with Natalie, a non-refundable and non-transferable booking fee is required $150 for bridal bookings & $50 for event bookings, Event dates will remain unconfirmed and open for other bookings until a booking fee is received. Please be aware that holding a date tentatively is not an option.

For mobile wedding services there is a requirement of at least 4 adults to secure the booking. 

Single booking cancellations or rescheduling will result in the forfeiture of the booking fee. Wedding cancellations must be notified at least 30 days in advance. Failing to do so will require full payment. This policy covers cancellations due to various reasons, including personal, financial, family issues, health pandemics, regulatory changes, health advisories, weather conditions, travel restrictions, and venue closures. Once an invoice is issued, the number of applications cannot be reduced, and the full invoice amount is due. If someone is unable to attend, you may substitute another person. Full payment is required if a wedding is canceled within 4 weeks of the scheduled date.

I offer a variety of makeup services, including bridal makeup, event makeup, and makeup lessons. I use only high-quality products to ensure that my clients not only look but feel their best.

Full payment is required the Monday prior before the  service day, If you prefer cash payment it must be all organised on your end prior to the day and prepared for me in a envelope with the correct figure inside. 

A minimum one-hour fee applies for all mobile services. Additional charges for tolls, parking, and early start times may apply. Changes in location or start times after invoice issuance may affect the final invoice due to these additional costs.

Touch-ups are available as an additional service. This is only offered for weddings within the Melbourne Metro area.

For cancellations enforced by government regulations (such as lockdowns), the client will receive a full refund minus the booking fee. The booking fee can be credited towards a future date. If Natalie  is unavailable on the new date, the reservation fee is non-refundable.

A surcharge of $20 per person applies for bookings on Public Holidays, including the Easter long weekend.